Higer "Accompany With You Activities" Starts
2008-10-24 Source：www.chinabuses.org
For a period of 2 months of the 29th Beijing Olympic security service activities has just ended, "Higer accompany with you" - to send warm activities has began which faces bus users, in order to protect the vehicle heaters normally work in winter. Activities starts at the end of September and from north to south and carries out gradually according to a plan, the activities will continue until the end of the Spring Festival.
This activities is co-organized by Higer Bus Company, Hebei Southwind, Hebei Hongye, Beijing Jingwei, and other major manufacturers of heaters. This activities has important services and ordinary services in two stages. The important services focus on free maintenance pre-season ,the training of operation ,formulating plans to reserve the main parts; stage of the ordinary services providing regular warranty, maintenance, conducting on-site training and advisory services as the main content.
In order to receive good results of the activities, carried out professional training for more than 100 service stations before that, made up "Heater system maintenance checklist" which contains 16 operation projects, increased reserve of more than 100 million parts, more than 40 engineers who stay in abroad of Higer Bus Company and more than 50 services engineers of 3 professional Heater manufacturers begin a national tour services. The call center will pay a 100 percent phone return visit to the customers who participated in this activities.
It is reported that Higer Bus Company a few days ago has drawn up a "special service management norms", standardized air conditioners, heaters, the Spring Festival travel season, and other security services, normalized technology to provide intimate services for customers.
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