Deep Cooperation between Xiamen Golden Dragon & Korean Hyundai in After Service
2009-12-23 Source：www.chinabuses.org
www.chinabuses.org: As the competition within coach industry is heating up, coach builders are facing a bigger challenge to improve the function and quality of their coach products. As one of the strongest players in the domestic industry, Golden Dragon has been adhering to the highest standard of quality and performance price ratio for the 17 developing years.
In July of 2008, Golden Dragon adjusted strategy of development to contribute to the upgrading of its products, also aims to search for the overseas cooperator so far as the global world concerned, so that its products can have better competitiveness and stronger influence power of brand in the innovation. Golden Dragon, after extensive market surveys and communication, came to the agreement on supply of chassis and power system from Korea Hyundai Motor Co., one of the five global general automobile group.
Then in the early 2009, they both bring the first heavyweight product – Xiamen Golden Dragon Hyundai XML6700H. This coach is carried with Korea Hyundai chassis and power system. When it was promoted into the market, it’s more and more popular and its market behavior totally exceeded expectations.
Colloquium Scene
After promotion for Golden Dragon Hyundai XML6700H, Xiamen Golden Dragon and Korea Hyundai Motor Co. went on processing further intercommunion and cooperation. Xiamen Golden Dragon and Commercial Vehicle Overseas Service Dept of Korea Hyundai Motor Co. reached an agreement on how to serve customers of Golden Dragon better. Moreover, they both established high-efficient claim process for after service, this implemented the smooth joint for the after service system, it not only laid the foundation for the sustainable development between Golden Dragon and Korea Hyundai, but also solved the problem for imported parts’ supplying in China.
XML6700 Showed on Golden Dragon Sincerity Action Scene
On Sep.11, 2009, a team led by Mr. Lee Dong Hyun from Korea Hyundai company came to Xiamen Golden Dragon to have a meeting with Golden Dragon top leadership. Also, they negotiated with After Service Dept for further discussion in warranty period, service authorization, claim and service cost, service hardware construction, technology service communication and support etc. At last, the both parties came to an agreement of After Service Guarantee guided by ‘Sincere, attentive, timely, efficient’ policy and aimed to improve customer satisfaction and promote sales.
After this, on Nov. 24, 2009, Commercial Vehicle Overseas Service Dept of Korea Hyundai Motor Co. Kim Ji Hun and his team went to Golden Dragon After Service Dept to discuss about the establishment for after sales claim process. The both parties signed the special terms about parts’ supply, arranging and stipulating the parts storage, urgent parts dealing, parts purchasing cycle and price controlling, etc. to ensure no trouble to customers in the future.
Siging Ceremony beween Xiamen Golden Dragon and Korea Hyundai
After several deeper communications between Xiamen Golden Dragon Co., Ltd and Korea Hyundai Motor Co. Ltd, both parties’ confidence for the future was enhanced and their cooperation will further improve the manufacturing level for Golden Dragon coaches. It will be approved that after the perfect combination between these two excellent companies from Korea and China respectively, Hyundai and Golden Dragon would offer masterpiece to customers as they wished and both parties can gain win-win success by the mutual advantage from advanced technology of Hyundai and Golden Dragon's great occupancy in China market.
XML6700 Model Introduction:
XML6700 has been flagship product of Golden Dragon for multiple years; it incorporates sophisticated technology, features a superb quality, and has long been tested in the market. This model has gained high praise in all large and medium cities of China, Since 1998, it has been serving as the vehicle for state guests and for the annual sessions of the NPC and the CPPCC Conferences. The appearance design of this model is aesthetic, the streamline is pithy and fluent ,Its interior design is meticulous but not ornate, emphasizing warmth and comfort. The vehicle has been designed according to “people-based” concepts, providing spacious seating space to ensure comfort and to make the ride enjoyable.
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