King Long Bus Offers Professional Service for the Transport during the Spring Festival
2011-03-03 Source：www.chinabuses.org
www.chinabuses.org: During the transport during the Spring Festival lasting 40 days, the passenger flow reaches 2.6 billion person-times, making new record. There are 200,000 King Long buses & coaches serving the passengers then.
Gao Zongli, vice general manager of after-sales service department of King Long Bus showed that the company has set up a set of operation scheme referring to staff service, spares parts and service guarantee, based on the rich experience for many years and organized over 400 service teams in the domestic market since the end of December 2010 to offer vehicle checking service, free maintenance, training for drivers and maintenance.
It is introduced that King Long Bus required its engineers and the service staff in various stations to actively visit customers and provide considerate service and carried on special service for the city bus operators to avoid the inconvenience due to vehicle breakdown.
At present, King Long Bus has owned more than 400 maintenance and repair stations locating in various provinces and cities. During the period of transport in Spring Festival, 45 components dealers and maintenance stations, involving thousands of service staffs supplied related service for King Long products, 24-hour hot line and dozens of service vehicles ready for assignment. The qualified service of King Long Bus wins customers’ confirmation and approvals and deepens its brand service concept of “active care and satisfied service.
King Long technician serves for one client in Xi’an
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