Saudi Arabia awards a medal for King Long serving the pilgrimages
2012-03-29 Source：www.chinabuses.org
Summarize：By the end of 2011, more than 2,200 units of King long buses have been driving in Saudi Arabia, accounting for more than 10% of the Saudi coach market share. However, due to the Saudi local climate conditions and the big pressure on the pilgrimage transportation, at the beginning, King long Bus also faced serious problems and challenges for its after-sales service. However, consindering from the customers' need and local condition, King Long Bus had built up the exclusive King Long service station, which was to reduce the operation cost and initiatively provide the value-added service for the local public transportation and the users to get better service experience. That also makes King Long Bus become a successful example in Saudi Arabia market.
www.chinabuses.org: By the end of 2011, more than 2,200 units of King long buses have been driving in Saudi Arabia, accounting for more than 10% of the Saudi coach market share. However, due to the Saudi local climate conditions and the big pressure on the pilgrimage transportation, at the beginning, King long Bus also faced serious problems and challenges for its after-sales service. However, consindering from the customers' need and local condition, King Long Bus had built up the exclusive King Long service station, which was to reduce the operation cost and initiatively provide the value-added service for the local public transportation and the users to get better service experience. That also makes King Long Bus become a successful example in Saudi Arabia market.
The exclusive King Long service station in Saudi Arabia
The pilgrimage to Mecca is the biggest islamic religious activity which attracts millions of people to come here. During this time, with many people pouring in, it will also bring the big pressure on the public transportation service. Besides, the hard and hot environment condition becomes a big challenge for the public transportation service. So the local government pays much attention on this aspect. In 2011, one local medium-sized public transportation company in Saudi Arabia won the first place award for its good service during the pilgrimage. Besides, all 150 unis of the company's service buses were purchased from King Long.
Since the year of 2006, King Long has started to serve the pilgrimage. In 2011, there were 1,800 units of King Long buses serving the pilgrimage, which accounted for seven percent of all service public transportation vehicle. At present, the exclusive King Long service station in Saudi Arabia is the only one that can provides 24 hours roadside rescue service. What is more, it promise the customers if the distance is within 60km, they will arrive in one hour.
QAWAFIL company issued the medal for King Long team due to its contribution to serving the pilgrimages
What is more, King Long Bus also set up its own spare parts service center in 2006. Now the scale of the center has been gradually formed, which has reserved all the spare parts worth of tens millions of dollars. Now the King Long spare parts service center is the biggest China bus builders' spare parts service center. And sometimes, other bus builders will come here for the spare parts. Now, King Long has gradually set up its service network in the Middle East Market such as Jordan, Dubai, Bahrain and United Arab Emirates.
The group photo of King Long spare parts service center
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