Dongfeng Cummins Engine: Expertise Service Helps Traveling Everywhere

2016-05-10 Source：www.chinabuses.org

Summarize：With more than 1500 service suppliers and 460 spare parts dealers throughout 31 provinces, municipalities, and autonomous regions, Dongfeng Cummins provides domestic customers with convenient expertise service.

www.chinabuses.org: With more than 1500 service suppliers and 460 spare parts dealers throughout 31 provinces, municipalities, and autonomous regions, Dongfeng Cummins provides domestic customers with convenient expertise service.At the same time, Dongfeng Cummins can provide expertise service support for the overseas customers through over 6500 Cummins dealers in more than 190 countries and regions.

Please contact local Dongfeng Cummins service provider for relative service support, or call Dongfeng Cummins 24 hour service hot line at 400 880 9119. Dongfeng Cummins will be ready at your service at any time.

Dongfeng Cummins Engine: Expertise Service Helps Traveling Everywhere

Dongfeng Cummins engine ISB3.9

Warranty Mileage

Highway Bus (incl. City Transit Bus) Engines

Dongfeng Cummins engines installed on buses are covered for 24 months (or 300,000 kilometers), whichever occurs first.

Highway Truck Engines

Dongfeng Cummins mechanical engines installed on trucks are covered for 18 months (or 200,000 kilometers), Dongfeng Cummins electronically controlled engines are covered for 24 months (or 200,000 kilometers), whichever occurs first.

Engines installed on dump trucks and vehicles modified with dumper chassis, as well as vehicles frequently used on tough road or roadless area are covered for 12 months (or 100,000 kilometers), whichever occurs first.

Service Commitment

Professional service

• Strictly according to service and maintenance standard for Dongfeng Cummins engines.

• Provide training for the users, to ensure fine running of engines.

Timely service

• 24/7 on call, to deal with user's feedback at any time.

• Major failures of automotive engines shall be repaired within time limit, with compensation for delay.

Sincere service

• Unified quality warranty parts.

• Unified packaging and marking of spare parts, with ceiling price.

• Unified labor hours and labor rate.

• Unified inspection and quality assurance practices.